Land Bank

Customer Survey

1. What was the Reason for contacting the Office of Land Management? General Information on the Land Bank Program Listings for the structures and/or vacant lots Application Form Land Bank Application Criteria Other (Please Specify)

2. In what matter did you contact the Office of Land Management Telephone In Person Web Site E-Mail Regular U.S. Mail

3. Was your inquiry and/or request handled in a professional manner? Yes No

4. Were you treated in a polite, courteous and friendly manner?   Yes   No

5. Were you assisted in a timely manner?   Yes   No

6. Was the staff that assisted you knowledgeable and did she/he provide you with the information you requested? Yes No Comments:

7. If we could not provide the service you requested, did the staff explain why this was not possible and refer you to the proper office? Comments:

8. Overall, how would you rate your experience with the Land Bank staff? Excellent Good Fair Poor

9. Do you have any additional comments or suggestions on how we might improve our service? If so, please indicate below.

10. Contact Information (Optional) Name: Email address: Telephone number: